Palmerston Bakery, First in Australia to Implement Cybake Management Software

Palmerston Bakery in Palmerston, Northern Territory, is the first business in Australia to get up and running with Cybake bakery management software. Cybake cloud bakery software is used by retail and wholesale bakeries of all sizes to process orders and automate production, invoicing, deliveries, e-commerce, and more. The market leader in the UK, Cybake opened for business in Australia in February 2022.

A wholesaler that started out as a hot bread shop in 1995, Palmerston Bakery can produce up to 20,000 bread rolls each day.

General manager Bryan Seears says: “We had a bespoke system before. It was built specifically for us many years ago. It was a good system, don’t get me wrong, but it just wasn’t keeping up with the trends. So, things like the weekly order schedule for customers in Cybake is a godsend for us.” 

Summing up why he made the move to Cybake’s cloud-based system, Bryan Seears explains: “I think the big ticket is control. Control for our production team and admin. There’s just more control – it’s easier to access the information that we’ve got.”