On a competitive and changing market, technology providers cannot stay still. Their products and their services have to change all the time to anticipate the client needs, like all other businesses.
As technology arrives at such a level that only employees with technical skills are able to understand the ways machines function, maintenance service is a key factor when a producer chooses an appliance. Most technology producers have adapted and also offer maintenance, ensuring an extended life for the machines.
World Bakers Digital conducted some research to find out how the equipment can be maintained in good condition and what should be done if something goes wrong.
Preventive Maintenance (PM)
Choosing the right level for a machine, timing and maximizing value – for the Ishida equipment this is not a problem. The company ensures maintenance, and more than that, it can be scheduled to take place overnight, at weekends or during normal working hours. The checking is done with special Ishida X-ray equipment by experts to avoid contamination and its human, business and legal consequences. Ishida can respond to breakdowns by having an engineer arrive on site within a guaranteed time period. The time period and the types of emergency requirements that trigger engineer attendance can all be negotiated up-front.
Read more on “Maximum uptime, minimum downtime” and “Train the operators, train the engineers” on the last issue of World Bakers Digital!